­_­Privacy Policy

Thank you for taking the time to read my privacy policy. I take your privacy seriously and am committed to protecting the privacy of my clients. This policy describes my privacy practices and approach regarding the collection and use of any personal data I collect from you or that you provide to me.

Who is responsible for your personal data?

Alice Westbury is responsible for your personal data.

All the personal data is stored on my personal computer or in a safe, locked storage facility.

The information I collect and how I use it

I collect information that you give me when filling in forms on my website, subscribe to my coaching services or mailing list, attend my workshops, participate in a survey, complete a feedback form or by corresponding with me by phone, virtual platform, or e-mail.

If you engage me to provide coaching services, I may also record hold notes taken during coaching sessions on paper and electronically.

As a client, your personal details may include your name, address, private and business e-mail address and phone number; financial information; curriculum vitae and photograph; assessment or exercise responses, and links to your professional profiles available in the public domain e.g. LinkedIn, Twitter, business Facebook or corporate website.

This information may be held and used by me for some or all of the following purposes:

• To assist me in providing you with my services
• For purposes of Continuing Professional Development: name, e-mail, address and number of coaching hours for continued professional coach accreditation
• Anonymised issues may be discussed with my supervisor
• To improve my customer service and make my services more valuable to you;
• To notify you about upcoming events, news and offers when you have granted me permission to do so

I do not collect any sensitive data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. I also do not collect any information about criminal convictions and offences.

How long I will hold on to your data for

I will only keep hold of your personal data for as long as necessary to fulfil the purposes I collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

When deciding what the correct time is to keep the data for, I look at its amount, nature and sensitivity, potential risk of harm from unauthorised use or disclosure, the processing purposes, if these can be achieved by other means and legal requirements.

For tax purposes the law requires me to keep basic information about my clients (including contact information, financial and transaction data) for six years after they stop being clients.

In some circumstances I may anonymise your personal data for research or statistical purposes in which case I may use this information indefinitely without further notice to you.

What are your rights?

You have the right to ask me not to process your personal data for marketing purposes. From May 25th 2018 I will always obtain your consent before I use your data for such purposes. You can exercise your right to accept or prevent such processing by checking certain boxes on the forms I use to collect your data.

You have the right to request information about the personal data I hold on you at any time. If you would like to make a request for information please email alice.westbury@outlook.com

You have the right to request modifications, updates or removal of your data. I may ask you to verify your identify and for more information about your request.

Links to other websites

This Website may, from time to time, provide links to other websites. I have no control over such websites and am not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. Therefore, I advise you to read the privacy policy or statement of other websites prior to using them.

Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. Under the Privacy and Electronic Communications Regulations, I may send you marketing communications if (i) you made a purchase or asked for information from me about my goods or services or (ii) you agreed to receive marketing communications and in each case you have not opted out of receiving such communications since. Under these regulations, if you are a limited company, I may send you marketing emails without your consent. However you can still opt out of receiving marketing emails from me at any time.

Changes of business ownership and control

Alice Westbury Coaching Ltd may, from time to time, expand or reduce the business and this may involve the sale and/or the transfer of control of all or part of Alice Westbury Coaching Ltd. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us. I may also disclose Data to a prospective purchaser of my business or any part of it. In the above instances, I will take steps with the aim of ensuring your privacy is protected.

Changes to this privacy policy

Alice Westbury Coaching Ltd reserves the right to change this privacy policy as I may feel necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations. You may contact Alice Westbury Coaching Ltd by email at alice.westbury@outlook.com